YHW greeter graphic
Internet Safety for Kids & Families
Lost password?

FAQ

Frequently Asked Questions
(and a few tips)

Here are some common questions by category:
General/Students Questions:

< Back to FAQ INDEX

Below are answers to some questions that our users often ask.

What Free services does yourhomework.com provide?

yourhomework.com was created for teachers, students and their parents who deserve access to the best of today's Internet communication tools. These tools can be readily applied to courses across the curriculum without restriction by school equipment, teacher training, or funding. Free services include online course information and assignments, teacher email, teacher web page builder and hosting, homework help and event calendar. Our Library Alert Service sends a copy of assignments to local libraries of the teacher's choice. Ongoing effortless fundraising provides a constant source of income through our Mall/Fundraiser. Teachers also have free access to chatrooms, but students must be Premium registered yourhomework users so that chat security is maintained.

What Premium services does yourhomework.com provide?

yourhomework.com's Premium services provides students and parents with special, customizable features making homework, research, and chat streamlined and secure. Parents control access to safe chatrooms, receive eReminders (assignments by email), and can include up to three other guardians/caregivers in the eReminder list. Students avoid missing assignments with customizable eReminders, and enjoy safe chatrooms for online discussions.

How will yourhomework.com increase a student's level of responsibility?

Accessing assignments on the Web ensures that students know exactly what is expected of them. Students often misinform their friends about homework or forget to write down assignments. yourhomework.com gives students a way to get homework directly from their teacher clearly and accurately. Students can then be more responsible for their own work and more accountable to turn in assignments on time.

What about students without Internet access?

Students can access the yourhomework.com assignments through parents at work, public library, a neighbor or a classmate. Teachers can also print out the homework listing and post it in the classroom each day. Students can also retrieve homework from school libraries with student Internet access.

What are some creative uses for students?

Print out your assignments for your tutor or counselor. Keep up with assignments while traveling or visiting colleges. Athletes who miss class at end of school day can keep up with assignments. Check assignments at end of quarter/semester to make sure all work is completed. Show your teacher you are responsible and motivated.

What is a Course Shortcut?

All courses have a 'Course ID', normally a 5-digit number. If you have not previously selected a school, you can use this number (if your teacher has supplied it) in the 'Course Shortcut' field when searching for your course (or search for your school by zipcode or the drop-down geographical list).

How can I view the Course Description?

Select the Courses tab on your student Personal Page. Place your mouse over the Course ID number and the description is displayed.

Are students or teachers subject to advertising?

Students and parents who have a Free subscription will see advertisements in several sections of the website. These banner advertisements are carefully selected to be age-appropriate and family-oriented, and help us to continue to provide our completely Free services to all. Premium subscribers do not see advertising when they are logged in to yourhomework.com. If you do not wish to view ads, please register for our Premium service. Teachers do not see advertising when they are logged in to yourhomework.com.

Why is registration now a requirement?

We are committed to continuing the Free use of yourhomework.com's core services for everyone. With our new upgrade we incorporated the need to register to ensure the best security and safety for all of our users. In addition, registration will allow us to offer many more services now and in the future, and greatly improve the user experience.

Do students and parents have to register?

Yes, parents must register their child(ren). Once a student is registered, he or she may sign in to view assignments.

During or after registration, parents may optionally sign up for a Premium service package. We offer Premium services that include assignments by email, due date reminders, and safe chatrooms.

I registered last year; do I need to re-register this year?

Your parent account information will be maintained from year to year, but the student account(s) will expire after 365 days. If the student’s account is expired or about to expire you can renew the account (as a Free or Premium account) to retain the student's account information.

I forgot my username and password, how can I retrieve them?

Select the Forgot Password? link located under the login (top right of most pages). Submit the email address associated with your account and an email will be sent to that address. If you do not see the email in your inbox within a few minutes, please search your spam or junk email folder, as it may have been diverted there. Remember, the username and password fields are case sensitive and space sensitive; you will receive an error if your username and password are not entered exactly as required.

 

Parents/PTA Questions:

< Back to FAQ INDEX

Below are answers to some questions that Parents often ask.

 

How do I get started?

First, you need to register yourself and your students. See our Getting Started guide. Once you have registered and verified your email account, see our Quick Guide for Parents on how to proceed with setting up your students' accounts to display the courses and assignments.

 

How do I register a student during parent registration?

When you have completed the parent registration form, you will be asked to enter the student's name and grade, and you may choose their username and password. If they have their own email address, you may also enter that here, but it is not required. See our Quick Guide for Parents on how to proceed with setting up your students' accounts to display the courses and assignments.

 

I just registered, but when I try to login it says “Please Verify Your Login Details.”

Check the email account you registered for an email from info@yourhomework.com. Click on the verification link in the email to activate your account. (In some email programs you may need to copy and paste the link into your browser address bar.) If you do not see the email in your inbox within a few minutes of registration, please search your spam or junk email folder, as it might have been diverted there. If you cannot locate the initial confirmation email, click the Lost Password? link in the Login box and enter your registered email. If you have not verified the account, the password reminder will include a new verification link.

How can I introduce your services to our school?

All schools and teachers are encouraged to take advantage of this free site. However, not all schools and teachers know about yourhomework.com. Please inform your school and teachers about this site. Please feel free to download our flyer and other support materials.

Email from yourhomework.com goes to my spam or junk mail folder.

Automated emails are often confused with spam by junk mail filters. To be sure of receiving email from yourhomework.com without problems, add "yourhomework.com" to your 'whitelist' of approved email senders.

What about security for the assignments?

We verify all registering teachers by contacting the school before approving their registration. All teachers create their own username and password so that no one else can access their pages.

How can I assist tutors and counselors?

Print out the assignments for your child's tutor or counselor. Bring a printout of assignments to your parent/teacher conferences. This information will show you are concerned and participating in your child's education.

How do athletes and traveling students benefit?

Keep up with assignments while traveling or visiting colleges. Use the Internet wherever you go. Athletes who miss a class at end of a school day can keep up with assignments. Show teachers you are committed to education first.

How can parents use yourhomework.com?

Conveniently print homework assignments for an absent child rather than leaving phone messages for the teacher. Monitor your child's assignments to ensure work is being completed. Actively participate in your child's education by following classroom progress.

How can I select my child's school?

Log in, and click on the dropdown menu next to YourChild's Homework. Select School. Use one of the options displayed to search for the school, then select your child's teacher(s). Click Add beside the correct Course. This will assign the correct school to your child.

How do I update my or my children's personal information?

Log in and select the Update Parent Information link located in the middle of your Parent's Desk page. To update the personal information of any one student, click on the menu next to the student's name and select General.

How do I view my child’s homework assignments?

Log in, then click on the link in the middle of the Parent's Desk; YourChild's Homework.

How can other guardians receive eReminders?

Log in, and click Modify Parents/Guardians on the Parent's Desk page. Enter the name and email address, then click the Add New Guardian button. (eReminders are available in Premium Services only.)

I had an account with yourlocker.com. Do I need to register again due to your new upgrade?

No. Simply log in with the id and password you were using before.

Teachers/Schools Questions:

< Back to FAQ INDEX

Below are answers to some questions that Teachers and Schools often ask.

What Free services are available to teachers?

Teachers can post, date and archive unlimited assignments online using the most powerful homework posting tool available. Teachers can also build a custom web page in minutes that puts their courses, assignments, uploaded files, email, secure chatrooms, and favorite web sites on one convenient page for students and parents. Schools can link to the teacher web pages from the school web site, creating meaningful and rich online content that improves school communication and family involvement.

What are some unique features of yourhomework.com's homework posting?

Our assignment feature is simple to use, yet powerful and flexible.

  • Assignments are entered in a simple form, individually or a week at a time.
  • Every assignment is dated with both due date and date assigned.
  • The day of the week is displayed as well as the date for each assignment.
  • Assignments can be entered in advance and hidden from view.
  • Assignments can be sorted by due date in ascending or descending order.
  • Favorite sites, chatrooms and web pages are linked from assignment pages.
  • Assignments are HTML compatible, allowing for links, sound, images, color.
  • Assignments can be automatically forwarded to local librarians.
  • Assignments can be re-used year after year with our "roll-over" feature.

How will posting my assignments on the Web MAKE MY JOB EASIER?

By making your assignments available on the Internet, you allow students and parents to be more self-reliant and accountable. Eliminate excuses and student-to-student miscommunication. Decrease the number of missing assignments to hunt down. Make your expectations clear to parents and students. Save time and stay organized (see below).

How will posting my assignments on the Web SAVE ME TIME?

You will repeat yourself less and spend more time answering meaningful questions by referring students and parents to yourhomework.com or using printouts of assignments. Absent students access daily homework without parents calling you at school. Traveling or ill students access all your homework assignments at one time. Give a printout of assignments to the school office when requests for assignments come from parents, tutors, counselors. Avoid re-writing assignments! For more detail see Time Saving Tips for Teachers.

How will posting my assignments on the Web KEEP ME ORGANIZED?

Keep a printout in your possession for your own quick reference during class. Use printed assignments in parent/teacher conferences. Be prepared with assignments for counselors or tutors. Keep printout of assignments for next semester/year. Post your class assignment on the site for the substitute teacher when you are absent. For more details see Creative Uses for Teachers.

What is the custom web page feature?

Every teacher can create a custom web page in minutes! You receive a unique URL, and we'll host it for you. There are many templates available, or you can build your own. No knowledge of HTML or web page design is necessary, and your page will link to your assignments, favorite sites, chatrooms and email automatically. Change your template as often as you like, and add images, links, and uploaded documents with our WYSIWYG editor.

I teach multiple subjects. Is it possible to have a web page for every course?

Only one homepage (located at www.yourhomework.com/YourUsername/index.html) can be associated with each teacher account.

Advanced users only: you may upload as many additional pages as you wish. For example, if you have access to your own HTML editor, you could create pages on your local computer (possibly called science.html and math.html) and upload them through the File Manager to the 'Public' folder, along with supporting files such as graphics. Those pages will then be available at www.yourhomework.com/teachers/YourUsername/science.html and www.yourhomework.com/teachers/YourUsername/math.html. Note that additional pages will not automatically use the same design as your chosen yourhomework template, and cannot be edited online. You must build and continue to edit these pages on your local computer. For this reason, this option is recommended for advanced users only, and we cannot provide support for pages created outside the supplied templates.

Is it possible to change the URL of my webpage or my yourhomework.com email address?

After you have registered and your account has been fully approved, your website URL and your yourhomework.com email address cannot be altered.

Can I post assignments for more than one course?

There is no limit to the number of courses you can create. Elementary school teachers can list their homework under a course named for the grade they teach. For example, a teacher with the last name Nolan teaching in second grade would appear: "Ms. Nolan, Second Grade". Middle or high school teachers can create individual courses. For example: "Ms. Nolan, Algebra."

How can I print all assignments for a course?

Select the Courses tab on your Personal Page, then click the View as a Student icon for the course in question. Use the 'Print all assignments' icon displayed on that page.

How can I delete all assignments for a course?

Select the Courses tab on your Personal Page, then click the Major Maintenance icon for the course in question. Select the start and end dates of the range of assignments you wish to delete. Full instructions are displayed on that page.

Are assignments dated and sorted and easily printed?

Your assignments are displayed by date, and sorted from most recent to oldest. You can reverse the sort order with one click of the mouse. View either the seven most recent assignments, or all assignments. The printout is convenient and very easy to read.

How can I hide an entire course from students, not just individual assignments?

All the assignments associated with a course may be hidden, but the only way to remove a complete course is to delete it.

How can my course description be viewed by the students?

Students can view the course description by placing the cursor over the Course ID number on their Personal Page Courses tab.

Must all the teachers at a school participate?

No. Even if a school has registered to participate it is up to the individual teachers to post their assignments. Students and parents will use the site if teachers consistently post assignments. Teachers are also motivated when they hear encouragement from their students and parents.

How can I view the courses and assignments of the other registered teachers at my school?

On your personal webpage, click the Other Teachers link in the header menu.

What about security for the assignments?

We verify the teachers by contacting the school before approving their registration. All teachers create their own username and password so no one else can access their pages. Teachers may change their password from their Personal Page and in fact they are encouraged to change their password on a regular basis.

What is "User ID" and "Password" on the Teachers page and how do I get mine?

You create your own username and password when you register with us. The username and password allow you to access your Teacher's Personal Page where you can update daily or weekly assignments, check your email, and manage your web page. You are emailed the information when you are approved by yourhomework.com.

Can I print an informative letter for the parents?

You may download and print a sample introduction letter explaining yourhomework.com's services to your students' parents. Information for parents is also available in our Parents FAQ section.

Can I print a flyer to inform schools about K12mobile?

Yes. To let your school or district know about K12Mobile, we've created a flyer that you can download and print. Distribute to principals and school/district administrators. K12mobile is affordable, simple, and effective.

What is the Library Alert Service?

Library Alert Service is designed to allow teachers and librarians to work together. Teachers select participating local libraries to be notified of research assignments. When the teacher enters an assignment in yourhomework.com, a box can be marked to send a copy to the selected libraries. Local librarians can then prepare for the students by knowing about the topic in advance.

How can principals monitor teacher homework posting?

Principals will receive a weekly email report that lists all registered teachers that have fallen behind in their posting by more than 7 days. The report shows the date of the most recent assignment, and also links to the list of all teachers posting homework for the school. It's an excellent way to stay informed and reward participating teachers.

How can a principal remove redundant teacher accounts?

Simply contact us and provide the teacher names along with the logins (if available) of the teachers that are no longer associated with your school.

I changed schools. How can I change the school that shows up on my webpage?

To change the school associated with your account, contact us with details of the new school. We will contact the school to verify your identity and employment status. When you see that your details have been updated in your Personal Page Info tab, edit your web page and the school will be updated automatically when you save the page.